Rossdale Homes Living Room

What our customers say about us

Mark & Yvette

From the beginning of the process, it was all about what we wanted. Having never gone through this before (but having heard of lots of horror stories from other people who had built - not necessarily with Rossdale), we were worried about what would go wrong! We couldn't have been more happy with how smooth the process was. From our first meeting with Rob Phillips at the display home - who was a great source of information on the process and finer details of the build - to the hand over with the site supervisor Damien, the process was relatively painless. Well done Rossdale. They were always happy to discuss any queries we had or solve any problems that arose (usually of our making) during the build without complaint. The tradesmen they use have a great eye for detail, even the bricklayer making sure that the brickwork on the pillars on the front veranda lined up with the brickwork on the house - what workmanship! The finish on the house was superb. We would like to offer the following as points of improvement on an already good process - we would have liked more regular information on how the build was going without us having to ask (perhaps monthly updates or monthly schedule of works) and having to go all around the city and outer suburbs for our selections was a pain - we live in the Hills and had to go out as far as Holden Hill to choose our selections. These are very minor points in an otherwise positive experience and we would always highly recommend Rossdale to anyone wanting to build.

Rob Phillips

Goutham

We have had a positive experience, building our first home, with Rossdale Homes. From the preliminary service to the final handover, it had been a smooth sailing. Leon Margaritis (Building Consultant ) is experienced, and he provided us with several valuable suggestions about various aspects at the designing, and contract stages . His service was indeed reassuring, and Leon guided us through the crucial initial stages. The building progress thereafter was hassle free, and went on as scheduled. The customer service coordinator and the interior designer were helpful, with their prompt communication and professional advice, respectively. Tom Parker ( the site supervisor), was professional and amiable; apart from providing comprehensive information about the usage and maintenance matters, his diligence was evidenced by his prompt completion of all the handover items, and ensuring a gratifying experience for us, at the time of final handover. We are satisfied with the overall standard of workmanship, and are particularly impressed with external and internal finishing. I would recommend Rossdale to anyone who are keen to build a quality home.

Leon Margaritis

Jack

The build process was quick and easy. We were kept up to date with everything through the build process and our building consultant Tiff was always willing to answer any questions that we had. Our site supervisor would always return our calls in a quick manner and was more than willing to assist with anything we asked for during the build. I couldn't recommend anyone else to build with expect for Rossdale.

Tiffany Hall

Bec

We can't thank everyone at Rossdale Homes enough, for the excellent service we have had the whole way through.

We have been fortunate to have Guy Henderson as our building consultant. He has been easy to get along with, comfortable to talk to & listens to our concerns & finds a solution. He knows what he's talking about & has been very flexible with appointment times, as we both work full time.

We also have Steph, as our go to for any questions or amendments we may have. She has been a pleasure to deal with & has also been lovely enough to bring up some issues with our design, that had originally been overlooked, & help us find a solution to fix them.

As our home is only half built, we will be able to update this once it has been completely finished, but overall, if we ever build again in the future, we look forward to working with everyone at Rossdale again :)
Guy Henderson

Pats

I have had the best experience with Rossdale. Would give 5 Stars++++++ recommendation for Jessica Ciotti who has helped me with the build process journey. Looking forward for completion shortly

Jessica Ciotti